Advanced Users can go to directly to the Main Categories page.
Bidding on and buying items online can be a rewarding experience. As an
online consumer you will wish to conduct yourself as you would in making a
purchase anywhere. Here is some information which will help you through
the process.
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Warning about Auction Fraud
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Items listed on auction sites are most often posted by individuals,
and sometimes small companies. While we try and regulate our site
and remove objectionable material or listings, we cannot be responsible
for regulating or verifying every item for sale. You need to be aware
of the potential for misleading statements or fraud of a listed item, or
the possibility of purchasing an illegal product.
You can minimize your risk by e-mailing the seller with specific questions
related to the item and checking out the seller's feedback report compiled
by other individuals who have purchased from this person/company.
Also, consider using safe, easy-to-use escrow services at the end of auction.
Escrow services,
such as iescrow, provide
security by keeping custody of your funds and releasing them to the seller only
when specified conditions are met. There is a small fee that you might consider
splitting the cost with the seller.
Buyers should report suspected fraud to law enforcement agencies.
Click here to fill out Internet Fraud Watch online complaint form.
You can file complaints about sellers from any auction site. They will forward it to the
appropriate law enforcement agencies. Often investigations are triggered by
patterns of complaints against the same individual seller, so it's
worthwhile for buyers to let law enforcement agencies know about problems.
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User Agreement
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Please read our User Agreement
which outlines the site policies and terms of use.
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Bidding on Items
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You should Register
before you start bidding on items. The bidding process that can be broken down
into steps:
- Click on the item you are interested in from within a Category or in the Featured
auction list.
- Scroll past the item description to the Bidding section.
- Enter your User ID, Password, Quantity and Your Bid.
- Click the Review Bid button and if everything is OK then submit your bid.
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Account Information
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You can check mySILK
which allows you to do the following:
- View and edit your personal info.
- View your buying history.
- See your user feedback.
- Use the SILKwatch feature.
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